Leicestershire Fire and Rescue Service is working to support people with disabilities, both in the workplace and in the communities we serve.

We define disability as: “A physical or mental impairment that has a substantial and long term adverse effect on a person’s ability to carry out normal day to day activities.” The Service understands that disabilities can affect many people and covers a wide range of conditions of which some are not visible. In the workplace, the Service has committed to making reasonable adjustments to support employees with disabilities, making sure that individuals are not seriously disadvantaged when doing their jobs. Reasonable adjustments can include:

  • making physical changes e.g. installing a ramp for a wheelchair user or an audio-visual fire alarm for a deaf person
  • letting a person with disabilities work somewhere else e.g. on the ground floor for a wheelchair user
  • changing their equipment e.g. providing a special keyboard if they have arthritis
  • allowing employees who become disabled to make a phased return to work e.g. working flexible hours or part-time
  • offering employees training opportunities, recreation and refreshment facilities

Disability and the Workforce

Disability Profile of the Workforce
 Declared a DisabilityDeclared No DisabilityNot Stated

The disability profile of the workforce stands at 4.5% across the Service which is a drop of 0.6% when compared to the previous year. The drop reverses the increase of 1.7% recorded in the financial year 2014-15.

Disability Access and Leicestershire Fire and Rescue Service Estates

Leicestershire Fire and Rescue Service undertook a Disability Access Audit in 2008. The access audit took into account all the Services premises, including rented facilities. Since then, the Service has incorporated the audit findings into all its new building works as well as any building refurbishing works. To view the Disability Access Report, see the link below:

Supporting People with Specific Needs 

Leicestershire Fire and Rescue Service offers support not only to meet the needs of its employees, but also individuals within our communities with specific language and cultural needs. This is provided through a dedicated team of Community Safety Educators with specific language and cultural skills. These include:

  • British Sign Language
  • Punjabi
  • Urda
  • Gujarati
  • Hindi
  • Gujarati
  • Punjab
  • Cantonese
  • Haika

The Service will also consider individual requests for information in braille, large print and other formats. Please submit your requests through our Information Management team by emailing info@lfrs.org.

Fire Safety for People with Specific Needs at Home

As well as the community safety support service we provide, we also offer two booklets to accompany our fire safety education prevention work:

Fire Safety for People with Specific Needs at Work

Below you will find links to our internal policies that we have in place for our employees:

A supplementary guide, Means of Escape for Disabled People, has been produced by HM Government and should be read alongside other guides in the Fire Safety Risk Assessment series. It provides additional information on accessibility and means of escape for disabled people.

Useful Links and Information

Deaf and Hearing Impairment

Below you will find links to useful information and advice for people who are deaf or have a hearing impairment:

Blind and Visual Impairment

Below you will find links to useful information and advice for people who are blind or have a visual impairment:


RNIB Employers Evening

RNIB College in Loughborough continuously strives to work with a varied range of employers in order to give its students the widest choice of real workplace opportunities. The RNIB College holds an Employer Information Evening two times a year. Leicestershire Fire and Rescue Service attends this event, alongside individuals from a wealth of local and national organisations who are keen to find out more about supporting the college with its programme of work placements for its students. Attendees have the opportunity to hear from both employers and learners who were already benefiting from the work placement programme. The students also give demonstrations of the different types of access technology that is currently available to support both the student and the employer who offer placements.

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